Returns & Exchanges

At Clocks and Colours, we stand behind the craftsmanship of our heavy metal jewelry and offer a 30-day window for returns or exchanges on all unworn items. Whether you need a different ring size or a full refund, our goal is to ensure you are completely satisfied with your piece.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original Clocks and Colours packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your return, we will process your refund or ship out your new exchange within 5-7 business days.